
Commercial roofing customer support
We're here to help
GAF Commercial customer support teams
855-478-5278
CommercialWest@gaf.com
Call hours: 10:00 a.m. – 7:00 p.m. ET
CENTRAL
855-478-5279
CommercialCentral@gaf.com
Call hours: 8:30 a.m. – 5:30 p.m. ET
SOUTHWEST
855-478-5281
CommercialSouthwest@gaf.com
Call hours: 8:30 a.m. – 5:30 p.m. ET
EAST & EASTERN CANADA
855-478-5276
CommercialEast@gaf.com
Call hours: 7:30 a.m. – 4:30 p.m. ET
SOUTHEAST
855-478-5280
CommercialSoutheast@gaf.com
Call hours: 7:30 a.m. – 4:30 p.m. ET
Commercial product, technical inquiry, and code-related questions.
877-423-7663 Option 4, then Option 3
designservices@gaf.com
877-423-7663 Option 4, then Option 3
designservices@gaf.com
General commercial product and technical support, customized solutions, code requirement assistance, and assistance preparing submittal packages.
877-423-7663 Option 4, then Option 3
designservices@gaf.com
877-423-7663 Option 4, then Option 3
designservices@gaf.com
Tapered insulation take-offs and drawings for architects, contractors,and distributors.
1-800-766-3411
TDG@gaf.com
1-800-766-3411
TDG@gaf.com
Personalized service for GAF coatings, optimized offerings and packaging.
1-855-478-5041
coatings@gaf.com
1-855-478-5041
coatings@gaf.com
Commercial guarantee registration, requirements,and transfer questions.
877-423-7663 Option 3, then Option 3
guaranteeservices@gaf.com
877-423-7663 Option 3, then Option 3
guaranteeservices@gaf.com
To help ensure proper installation of GAF materials, this team conducts roof inspections, provides technical support, offers job site training, and handles leak investigations.
eldservices@gaf.com
eldservices@gaf.com
Connect with a Sales Representative
For immediate assistance, connect with a GAF Territory Manager or Coatings Technical Sales Representative.
Support Spotlight
Meet some of the dedicated representatives who'll be answering your questions, resolving your issues, and helping you get back to work.



“I always put the customers first. I strive to turn a negative situation into a positive experience by asking myself if I would like the customer service experience they are having.”
Tammy Dudley Director,
Commercial Customer Experience
Tammy Dudley Director,
Commercial Customer Experience
"I think of my 25 years of experience as an asset that helps me help my customers. It allows me to find solutions and resources faster and with more confidence."
Jon Henson Sr.
Field Technical Speciaist
Jon Henson Sr.
Field Technical Speciaist
“A relatively small asset can protect an overall priceless one. That’s why roofing can be the most important piece in the construction industry. I believe a GAF roof never forgets what it’s protecting.”
Daniel Ryder
Field Services Technologist